How to Guide · Hostinger Email Setup

If you use Hostinger for business email hosting, you can manage your professional emails through a compatible email application instead of opening Hostinger Webmail every time. Microsoft Outlook is a popular option for organizing business communication, managing multiple mailboxes, and sending professional messages.

For example, if you have an email address such as [email protected], you may want to access it through Outlook on your computer or mobile device.

In this guide, you will learn how to configure Hostinger Email in supported versions of Outlook using IMAP and SMTP settings. You will also learn how to identify your Outlook version, configure the incoming and outgoing servers, and troubleshoot common connection problems.

Important 2026 compatibility update: Hostinger reports that New Outlook for Windows no longer supports the IMAP and POP connections required by Hostinger Email. The manual Windows instructions in this guide are for Classic Outlook. If you use New Outlook, use Hostinger Webmail or another compatible email application instead.

1. What Does Connecting Hostinger Email to Outlook Mean?

Hostinger provides email hosting that allows you to create professional email addresses using your own domain name. Outlook is an email application developed by Microsoft that can manage supported email accounts.

When you connect a Hostinger mailbox to a compatible version of Outlook, you can access your messages through the application while your mailbox continues to be hosted by Hostinger.

For example, you might have the following accounts:

Personal email:

[email protected]

Business email hosted by Hostinger:

[email protected]

After connecting the Hostinger mailbox, you can manage your business email from a compatible Outlook application.

Why use Outlook for Hostinger Email?

  • Organized communication: Manage business messages through an email application.
  • Multiple accounts: Access supported email accounts from one application.
  • Email synchronization: IMAP synchronizes messages and folders with the mail server.
  • Message management: Organize emails, create folders, and manage conversations.
  • Desktop and mobile access: Use compatible Outlook versions on supported devices.

Remember: Connecting Hostinger Email to Outlook does not transfer your mailbox to Microsoft. Your email hosting and storage remain with Hostinger.

2. Requirements Before Setting Up Hostinger Email on Outlook

Before configuring Outlook, make sure you have completed the following requirements.

1. An active Hostinger email account

You must already have a mailbox created through Hostinger, such as [email protected].

If you have not created a mailbox yet, follow our guide on how to create a business email on Hostinger.

2. Your mailbox password

Keep the password associated with your Hostinger mailbox ready. This is the mailbox password, which may be different from your Hostinger hPanel login password.

3. Correct domain DNS configuration

Your domain must have the required email DNS records configured. In particular, the MX records must direct incoming messages to the correct email service.

4. A compatible Outlook application

For Windows desktop setup, use Classic Outlook because Hostinger's email service requires IMAP or POP connections that New Outlook for Windows no longer supports.

Before proceeding: If you are using New Outlook for Windows, do not repeatedly try different passwords or server addresses. The problem is compatibility with the application, not necessarily your Hostinger email account.

3. How to Check Your Outlook Version

Microsoft offers different Outlook applications, and their account setup options are not identical. Before adding your Hostinger mailbox, identify which Windows version you have.

How to identify Classic Outlook

  1. Open Microsoft Outlook on your Windows computer.
  2. Look at the top menu of the application.
  3. Check whether you can see a File tab.
  4. If the File tab is present, you are likely using Classic Outlook.

How to identify New Outlook

  1. Open Outlook on your computer.
  2. Look for the newer Outlook interface.
  3. Check whether the File tab is missing.
  4. You may also see a New Outlook label or interface option.
Outlook version Hostinger IMAP compatibility Recommendation
Classic Outlook for Windows Supports IMAP configuration Use the manual setup below.
New Outlook for Windows Does not support Hostinger's required IMAP/POP connection Use Webmail or another compatible client.
Outlook for Mac Configuration depends on the supported version Check the current Hostinger Mac setup instructions.
Outlook for Android and iOS Follow the current mobile setup and compatibility instructions Verify the available account types before configuring.

4. Hostinger IMAP and SMTP Settings for Outlook

To configure a Hostinger mailbox manually, you need incoming and outgoing mail server details.

  • IMAP: Synchronizes incoming email messages and folders with your mailbox.
  • SMTP: Handles outgoing email messages sent from Outlook.

Use these standard Hostinger Email configuration details:

Configuration Server Address Port Encryption
Incoming IMAP imap.hostinger.com 993 SSL
Incoming POP3 pop.hostinger.com 995 SSL
Outgoing SMTP smtp.hostinger.com 465 SSL
Alternative SMTP smtp.hostinger.com 587 TLS/STARTTLS

For most users, IMAP is the recommended incoming mail option because it synchronizes messages between the server and supported email applications.

Important: Always verify the server details in your Hostinger dashboard before configuring Outlook. Open Emails, select Manage next to your domain, and choose Connect Apps & Devices to view the current manual configuration details.

5. How to Add Hostinger Email to Classic Outlook

Follow these steps to add your Hostinger business email account to Classic Outlook for Windows.

1

Open Classic Outlook

Launch Microsoft Outlook on your Windows computer. Confirm that you are using the Classic version with the File tab.

2

Open Account Settings

Click the File tab in the top-left corner of Outlook.

Choose Add Account to begin adding your Hostinger mailbox.

3

Enter your Hostinger email address

Type your complete business email address into the account setup field.

[email protected]

Choose Advanced options if displayed, enable Let me set up my account manually, and click Connect.

4

Select IMAP

Outlook will display available account types. Choose IMAP for your Hostinger mailbox.

This option allows Outlook to synchronize messages with your Hostinger email server.

5

Enter incoming server details

Enter the Hostinger IMAP server information:

Server: imap.hostinger.com Port: 993 Encryption: SSL/TLS
6

Enter outgoing server details

Now configure the outgoing SMTP server:

Server: smtp.hostinger.com Port: 465 Encryption: SSL/TLS

If Outlook has trouble with this encryption configuration, Hostinger also documents port 587 with TLS or STARTTLS as an alternative.

7

Enter your mailbox password

Enter the password associated with your Hostinger mailbox when Outlook requests authentication.

Use your full business email address as the username if requested.

8

Complete the account setup

Click Connect or Next, depending on the setup screen. Outlook will attempt to connect to the Hostinger email servers.

If the connection succeeds, complete the setup and return to your Outlook inbox.

Setup complete! Your Hostinger mailbox should now appear in Classic Outlook. You can use it to read incoming messages and send business emails.

6. How to Manually Configure IMAP and SMTP in Classic Outlook

Sometimes Outlook cannot automatically detect your email server settings. In that case, you can enter the configuration manually.

  1. Open Classic Outlook.
  2. Go to File → Add Account.
  3. Enter your Hostinger email address.
  4. Open Advanced options.
  5. Select Let me set up my account manually.
  6. Click Connect and select IMAP.
  7. Enter the incoming and outgoing server settings shown below.

Incoming mail settings

Account type: IMAP Incoming server: imap.hostinger.com Port: 993 Encryption: SSL/TLS

Outgoing mail settings

Outgoing server: smtp.hostinger.com Port: 465 Encryption: SSL/TLS

Authentication details

Username: [email protected] Password: Your Hostinger mailbox password

After entering the details, click Next or Connect and wait for Outlook to verify the configuration.

Tip: If the outgoing server does not connect using port 465, try port 587 with TLS or STARTTLS. Keep the server address and authentication details unchanged unless Hostinger's dashboard specifies otherwise.

7. How to Set Up Hostinger Email on Outlook for Mac

If you use a MacBook or iMac, you can check the account setup options available in your installed Outlook for Mac version.

  1. Open Outlook on your Mac.
  2. Open the Outlook account management or settings section.
  3. Select the option to add an email account.
  4. Enter your complete Hostinger email address.
  5. Follow the account setup prompts.
  6. If manual IMAP configuration is offered, enter the Hostinger incoming and outgoing server details.
  7. Enter your mailbox password and complete the setup.

Use the following standard server information when the application requests manual settings:

IMAP: imap.hostinger.com | Port: 993 | SSL SMTP: smtp.hostinger.com | Port: 465 | SSL

Outlook for Mac versions and account setup screens can differ. If your application does not offer a compatible IMAP setup option, use Hostinger Webmail or another supported email client.

8. How to Set Up Hostinger Email on Outlook Mobile

You can also check whether your installed Outlook mobile application supports adding your Hostinger mailbox.

On Android

  1. Open the Microsoft Outlook application.
  2. Tap your profile icon or open Settings.
  3. Select the option to add an email account.
  4. Enter your complete Hostinger email address.
  5. Follow the account detection and manual configuration prompts, if available.
  6. Use the Hostinger IMAP and SMTP settings if the app supports this account type.
  7. Enter your mailbox password and finish the setup.

On iPhone

  1. Open Outlook from your iPhone.
  2. Open the profile or settings menu.
  3. Select Add Account.
  4. Enter your Hostinger business email address.
  5. Follow the available setup instructions.
  6. If the application offers compatible IMAP configuration, enter the Hostinger server details.
  7. Complete the account setup and test your inbox.

Mobile compatibility: Outlook mobile account support can differ from Outlook for Windows. If the application does not offer a compatible way to connect your Hostinger mailbox, use Hostinger Webmail or another email app that supports the required IMAP connection. Do not assume that the New Outlook for Windows limitation automatically describes every Outlook mobile version.

9. How to Test Your Hostinger Email Connection

After setting up the mailbox, test both incoming and outgoing email functionality.

Test incoming emails

  1. Open another email account, such as your personal Gmail account.
  2. Send a test message to your Hostinger business email address.
  3. Open Outlook and select your Hostinger mailbox.
  4. Wait for the message to synchronize.
  5. Open the message and confirm that it has arrived.

Test outgoing emails

  1. Open your Hostinger mailbox in Outlook.
  2. Click New Email or Compose.
  3. Enter another email address as the recipient.
  4. Write a short test message.
  5. Send the email and check whether it arrives successfully.

If both tests work, your Hostinger email account is successfully connected to Outlook.

10. Can You Use Hostinger Email in New Outlook for Windows?

This is one of the most important things to understand before configuring your business email.

Microsoft's New Outlook for Windows has changed its support for third-party email connections. Hostinger states that New Outlook no longer supports the IMAP and POP connections required by Hostinger Email, with support fully removed by April 30, 2026.

As a result, users may encounter problems when trying to add a Hostinger mailbox to New Outlook.

Common symptoms

  • Outlook cannot connect to the Hostinger email server.
  • The mailbox fails to authenticate.
  • Incoming messages stop synchronizing.
  • Email folders appear empty or disappear.
  • Outlook displays a connection or account setup error.

What can you do instead?

Option 1: Use Classic Outlook

Classic Outlook supports IMAP configuration and can connect to Hostinger Email. If it is still available in your Microsoft installation, use the manual setup steps in this guide.

Option 2: Use Mozilla Thunderbird

Thunderbird supports IMAP and can be configured with Hostinger's email server settings. It is a useful alternative when New Outlook cannot connect to your mailbox.

Option 3: Use Hostinger Webmail

You can access your business mailbox directly through a browser without configuring an external email application.

Visit Hostinger Webmail and sign in using your complete email address and mailbox password.

Important: This is an application compatibility issue. It does not mean that your Hostinger email account or messages have been deleted. You can continue accessing your mailbox through Hostinger Webmail or another supported email client.

11. Common Problems When Connecting Hostinger Email to Outlook

If Outlook cannot connect to your Hostinger mailbox, check the following common problems.

1. Outlook says the password is incorrect

Possible reason: You may be entering your Hostinger account password instead of your mailbox password.

Solution: Use the complete email address as the username and enter the password created for that mailbox. If necessary, reset the mailbox password through hPanel.

2. Outlook cannot connect to the incoming server

Possible reason: The IMAP server address, port, or encryption setting may be incorrect.

Solution: Check the incoming configuration:

Server: imap.hostinger.com Port: 993 Encryption: SSL/TLS

3. Outlook cannot send outgoing messages

Possible reason: The SMTP server or outgoing authentication settings may be incorrect.

Solution: Verify the outgoing configuration:

Server: smtp.hostinger.com Port: 465 Encryption: SSL/TLS

If required, try port 587 with TLS or STARTTLS.

4. Emails are not synchronizing

Possible reason: The mailbox may have synchronization problems, or the domain's email DNS records may be incorrect.

Solution: Check your internet connection, verify the mailbox status, and confirm that the required MX records are configured correctly. You can also sign in to Hostinger Webmail to check whether messages are arriving at the server.

5. Outlook cannot find the email account automatically

Possible reason: Outlook may not be detecting the correct configuration for your external email provider.

Solution: In a compatible Outlook version, choose manual account setup and select IMAP. Enter the server details provided by Hostinger.

6. Hostinger Email does not work in New Outlook

Possible reason: New Outlook for Windows no longer supports the IMAP and POP connections required by Hostinger Email.

Solution: Use Classic Outlook if available, Mozilla Thunderbird, or Hostinger Webmail. Changing the password or trying different ports will not restore an unsupported connection type.

7. Emails are going to the spam folder

Possible reason: Your domain may have missing or incorrectly configured email authentication records.

Solution: Check the SPF, DKIM, and DMARC records displayed in your Hostinger email dashboard. These records help receiving email servers authenticate messages sent from your domain.

12. Frequently Asked Questions

1. Can I use Hostinger Email with Microsoft Outlook?

Yes. Hostinger Email can be connected to compatible email applications using IMAP and SMTP. However, New Outlook for Windows no longer supports the required IMAP and POP connections. Use Classic Outlook or another compatible application.

2. What is the IMAP server for Hostinger Email?

The standard incoming IMAP server is imap.hostinger.com. It uses port 993 with SSL encryption.

3. What is the SMTP server for Hostinger Email?

The standard outgoing SMTP server is smtp.hostinger.com. It uses port 465 with SSL encryption. Port 587 with TLS or STARTTLS is also available as an alternative.

4. Can I add Hostinger Email to New Outlook?

No, Hostinger reports that New Outlook for Windows no longer supports the IMAP and POP connections needed by Hostinger Email. Use Classic Outlook, Hostinger Webmail, or another compatible email application.

5. What is the difference between IMAP and POP?

IMAP synchronizes email messages and folders with the server, making it useful when accessing a mailbox from multiple devices. POP downloads messages to an email client and does not provide the same synchronization experience.

6. Can I use Hostinger Email on Outlook for Mac?

Outlook for Mac has its own account setup options. Check whether your installed version supports adding an external IMAP mailbox, then use Hostinger's current server configuration details if manual setup is available.

7. Can I use Hostinger Email on Outlook mobile?

Outlook mobile has different account setup and compatibility options from Outlook for Windows. Check whether your installed version supports the required external email configuration. If not, use Hostinger Webmail or another compatible mobile email application.

8. Will my Hostinger emails be deleted if Outlook stops working?

No. A problem with Outlook's connection does not automatically delete your Hostinger mailbox or stored messages. You can still access your mailbox through Hostinger Webmail or another supported email client.

9. Can I use multiple Hostinger email accounts in Outlook?

Compatible Outlook versions can support multiple email accounts. Each Hostinger mailbox needs its own account credentials and correct server configuration.

10. Where can I find my Hostinger email configuration details?

Log in to hPanel, open Emails, select Manage next to your domain, and choose Connect Apps & Devices. Expand Manual Configuration to view the incoming and outgoing server details.

Conclusion

Connecting Hostinger Email to Outlook can make business communication easier by allowing you to manage your custom-domain mailbox through a compatible email application.

For Windows desktop users, the most important step is checking the Outlook version before starting. Classic Outlook supports the IMAP configuration needed for Hostinger Email, while New Outlook for Windows no longer supports this connection type.

Use the correct IMAP and SMTP server settings, enter your complete email address and mailbox password, and test both incoming and outgoing messages after setup. If Outlook is not compatible with your device, Hostinger Webmail and other supported email clients remain practical alternatives.

Access Your Hostinger Business Email

Need to check your business inbox without configuring Outlook? Sign in directly to Hostinger Webmail using your custom-domain email address.

Open Hostinger Webmail

Editorial note: Outlook interfaces, account compatibility, and Hostinger email configuration options may change. The Windows manual setup in this guide applies to Classic Outlook. Always check the latest instructions from Microsoft and Hostinger before configuring an email account.